Job Description
Job Descriptions:
1. Sales Strategy and Business Development
- Work with head of sales to develop and implement comprehensive sales strategies to increase the business.-
- Work with head of sales to implement sales plan addressing revenue, market segment and clients.
- Identify new business opportunities for both local and international market.
- Cultivate relationships with corporate, government, association, and event planning clients.
2. Event Management
- Handles event inquiries, sales call, negotiate terms, close sales, planning and execution of event.
- Experience in planning and managing events, especially large-scale meetings, conferences, outdoor events and exhibitions.
- Plan, coordinate and work closely with internal departments to ensure seamless event execution and delivery, including venue, catering, conference requirements, theme park accommodation and transport arrangements.
- Collaborate with marketing to develop targeted sales strategies and materials that resonate with prospective clients.
- Conduct post-event evaluations to enhance future events.
3. Client Relationship Management
- Serve as the primary client liaison, ensuring exceptional service and customized event experiences.
- Manage clients, providing expert recommendations and ensuring client satisfaction.
- Display good guest hospitality, obtain feedback for improvement as well as build and maintain long term client relationship.
- Attends client events, trade shows and sales mission to expand network and business opportunity.
4. Financial Management and Compliance
- Manage event budgets, proposals, commercial terms and contracts to optimize profitability.
- Identify cost-saving opportunities and operational efficiencies.
- Ensure all events follow MICE SOP and comply with relevant policies and regulations
5. Industry Engagement
- Represent the organization at industry events, conferences, and exhibitions to enhance brand presence.
- Stay abreast of industry trends, technologies, and best practices.
Job Requirements:
- Bachelor’s degree in Hospitality Management, Business Administration, Sales and Marketing or related field.
- Experience in hospitality and event management.
- Excellent verbal and communication, and interpersonal skills.
- Proficiency in MS Office Suite and Dynamic 365 for business needs.
- In-depth knowledge of the MICE industry, including trends, competitors, and market dynamics.
- Travel is required for client meetings, site inspections, and industry events